Information About Us
For the purpose of the Data Protection Act 1988 (the “Act”), the data controller (as defined in the Act) in relation to the Client’s information is Nota Bene Global Limited. Nota Bene Global Limited is registered under company number 7991673 with registered address C/O Haslers, Old Station Road, Loughton, Essex, IG10 4PL, United Kingdom. VAT Number is 131291447.
When completing the Application Form, Clients will be asked to provide Nota Bene with their personal details and payment details. Nota Bene may obtain information about the Client’s usage of the Nota Bene Client Services to help it develop and improve these Services.
What do we use the Client’s information for?
Nota Bene will use the Nota Bene client’s information for the following purposes –
- To provide the Nota Bene Client Services;
- To handle orders and process payments and refunds;
- To communicate with Clients about their orders;
- To update Nota Bene records and generally maintain the Client’s account;
- To keep a record of any correspondence between Clients and Nota Bene, and the Client’s contact details;
- To improve Nota Bene’s service to its clients by keeping statistical records or survey reports;
- To prevent or detect fraud or abuses of Nota Bene’s Client Services and enable third parties to carry out technical, logistical or other functions on its behalf;
- To notify Client of products or special offers that may be of interest to the Client always assuming consent of the Client to do so.
Nota Bene periodically produces publications which may be posted and/or emailed to the Client. If the Client does not wish to receive these publications, the Client should instruct Nota Bene accordingly in writing at firstname.lastname@example.org.
To ensure that each Client maximises his/her service benefits, Nota Bene may send information to Client by post or email on forthcoming promotions, events and such other benefits, offers, products or services which they may be entitled to or interested in. The Client should instruct Nota Bene accordingly in writing at email@example.com if he/she does not wish to receive such information.
Nota Bene may contact Clients to offer services or may contact Clients to seek their opinion on how the Services provided may be improved. If the Client does not wish to be contacted in this way, the Client should instruct Nota Bene accordingly in writing at firstname.lastname@example.org.
Protecting the Client’s Information
Nota Bene uses up-to-date procedures and technology to protect each Client’s personal information. Nota Bene may vary this in the future if it feels that the Client will benefit from greater security whilst using the Services.
Nota Bene has appropriate security measures in place in its physical facilities to protect against the loss, misuse or alteration of information that it has collected from the Client.
Disclosure of Client’s Information
Nota Bene will not disclose the Clients’ information to any third party except under the following limited circumstances –
As is required to provide the Nota Bene Services (including its Suppliers)
In providing the Nota Bene Services for the purposes of the prevention and detection of fraud. If the Client believes that his/her details are incorrect, he/she should immediately notify Nota Bene.
Nota Bene may disclose the Client’s personal information to its service providers who support elements of its Services business and process data on Nota Bene’s behalf.
These may include businesses which provide technology services such as hosting for Nota Bene’s servers and email distribution. When such disclosures are made, this will be under the contractual arrangements with Nota Bene and carried out in accordance with the Act.
Access to Personal Information
The Act gives Clients the right to access personal information held about them. The Client’s right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Nota Bene’s costs in providing the Client with details of the personal information that Nota Bene holds about the Client. The Client can exercise this right at any time by contacting Nota Bene at email@example.com.